PXG - Seasonal Master Fitter (Kelowna, Canada)

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that!  With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?

Description:

The Master Fitter is responsible for custom-fitting golf clubs to customer specifications while providing high-quality customer service. 

Responsibilities:

• Properly custom-fit all potential customers, ensuring the best possible equipment for them.
• Maintain a positive, customer-focused attitude by listening, understanding, and responding to customer needs and offering creative solutions
• Deliver best-in-class customer service levels
• Gather, input, and report back customer-based data
• Provide exceptional follow-up promptly to all potential customers
• Demonstrate strong communication and collaboration between team members throughout Canada
• Increase revenue and profitability while meeting deadlines and working in an organized manner
• Maintain superior product knowledge
• Perform other related duties as required

Job Skills Required:

• A professional, positive and flexible attitude
• Enthusiastic team player
• Superior customer service skills
• Excellent written and verbal communication
• Microsoft Office and basic computer skills 
• Prior experience in golf retail sales and customer service

Job Skills / Work Experience Preferred:

• Prior custom club fitting experience of all golfer skill levels
• Relevant golf industry experience

Soft Skills:

• A professional, positive and flexible attitude
• Enthusiastic team player
• Superior customer service skills
• Excellent written and verbal communication
• Highly organized

Education:

• University Business degree/diploma preferred

Travel / work schedule:

• Position will require some overnight travel
• Ability to work holidays and weekends
• This is a seasonal role, between February and October 2025
• This role will be based in the Kelowna area.

We are open to receiving CV's from applicants looking for both part-time or full-time hours.

The FTE, OTE for this role is $80,000 - $90,000.