Job Description

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full line-up of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?

Description:

The Sales Associate will provide exceptional customer service while greeting, welcoming and answering customer inquiries. The ideal candidate will be friendly and able to multitask while projecting a confident and professional demeanour.  

Responsibilities: 

  • Engage, greet and welcome clients into PXG, representing the brand as an immediate advocate. 
  • Build and nurture meaningful client relationships to foster brand loyalty and create exceptional experiences. 
  • Meet sales goals set by management and strive for continuous personal improvement. 
  • Provide knowledgeable assistance to clients regarding special requests, product information, pricing, styling and technology. 
  • Assist customers with retail selections, provide timely updates and address inquiries. 
  • Proactively reach out to clients for various needs, such as order updates, satisfaction and upcoming events.
  • Maintain accurate records of customer interactions and purchase history. 
  • Process client transactions, including payments, returns and order placement. 
  • Schedule fitting appointments and support fitters with follow-up calls as necessary. 
  • Professionally handle inbound phone calls and manage front desk duties. 
  • Keep product information up to date and ensure availability of materials for clients. 
  • Replenish merchandise and communicate inventory needs to management. 
  • Maintain accurate records of transactions and credit card receipts. 
  • Handle shipping, receiving, transfers and tagging of merchandise as required. 
  • Participate in scheduled inventory counts. 
  • Fulfil additional duties as assigned.

Job Skills Required:

  • Exhibit a passion for delivering excellent customer service in a retail setting. 
  • Maintain a client-focused mindset, ensuring follow-up and follow-through.
  • Demonstrate strong attention to detail.
  • Adapt and communicate effectively with diverse personalities.
  • Possess excellent time management skills.
  • Display strong phone etiquette and active listening abilities.
  • Demonstrate self-motivation, accountability and a determined attitude.
  • Excel in multitasking, prioritizing project and managing time effectively.
  • Proficient in Microsoft Office, including Word, Excel and Outlook.

 Job Skills Preferred:

  • Golf industry experience preferred

Other:

  • This is a full-time position. 
  • The rate of pay will be £12.50 per hour, plus commission.

Years of Experience:

  • At least 12 months in a retail/customer service setting preferred. 


PXG believes in a diverse environment and is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (and gender identity or gender nonconformity), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information or any other characteristic protected under applicable laws. PXG will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable laws.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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